Contact Us

Got a question about one of our reviews, spotted something out of date, or want to flag a new casino for us to look at? This page tells you how to reach the Non Gamstop Casinos team and what we can actually help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — for example, the name of the brand you're asking about, or a link to the page you're referring to — so we can look into it properly the first time round.

What we can help with

• Corrections or updates to information on a casino review, including bonus terms, game libraries or payment options
• Suggestions for casino sites not on GamStop that you think we should review
• Questions about how we assess and rank operators, including our approach to slots not on GamStop
• General feedback on the site, its layout or the way we present comparisons
• Reports of broken links, outdated offers or anything that looks wrong

What we can't help with

We're an independent information and comparison resource, not a casino operator, a payment processor or a gambling support service. That means we can't access anyone's casino account, process a withdrawal, resolve a dispute with a brand, or verify your identity with a site. Those matters sit entirely with the individual operator listed in your account, and their own support team is best placed to deal with them directly.

We also can't offer personal advice on whether gambling is right for you. If you're thinking about your own gambling habits, our Responsible Gambling page has practical information and links to support organisations, and it's worth a read regardless of where you play.

Before you write in about a specific site

If your question is about how a particular brand compares to others, how bonus wagering works, or which payment methods are typically accepted at casinos not on GamStop, you may find the answer faster on our Non GamStop Casinos 2026 - Best Online Casinos UK page, which covers those topics in depth. For background on who compiles this site and how we work, see our About Us page, and our Terms and Conditions set out the rules for using this website.

A note on accuracy

Online casino offers, terms and licensing details change often, and while we work to keep our pages current as of 2026, an operator may update its terms before we've had a chance to reflect that. If you notice a discrepancy between what we've published and what you see on a casino's own site, please let us know — this kind of feedback from readers is one of the main ways we keep our content accurate.

Before you get in touch

1. Check whether the answer already appears on our main casino comparison page or in an individual review
2. Note the exact page and, where relevant, the casino name so we can find the right section quickly
3. Email us at [email protected] with a clear subject line describing your query
4. Allow a couple of working days for a reply, especially for detailed research requests

Remember that all gambling activity on this site's recommendations is intended for adults aged 18 and over. We're glad to hear from readers of any experience level, whether you're new to researching casinos not on GamStop or have been following the space for years.